FAQ
Shipping Times
It takes 1-3 business days to process your order, but don't worry! Your CelestialVue™ Projector will arrive in 6-15 business days! 🌟 Please note that some delays, such as those involving customs and postal services, may be outside of our control.
Returns
If you encounter any issues with your order, please feel free to contact our helpful customer support team at contact@celestial-vue.com. We're dedicated to providing you with a prompt solution and ensuring your satisfaction with your experience!
Does the CelestialVue™ remote control include batteries?
Unfortunately, no. Due to transportation constraints, the remote control for the CelestialVue™ Projector does not include batteries. You'll need to get 2 AA batteries separately.
Does the CelestialVue™ have adjustable brightness?
Yes, the CelestialVue™ projector offers 5 levels of brightness for the nebula and 3 levels for the stars. The default brightness for the nebula and stars is set to middle You can conveniently adjust both using the remote control. For detailed instructions, please consult the manual.